Users of the NSW Productivity Commissioner site are entitled to expect that any information as a result of that use will be treated within the terms of the New South Wales government's privacy responsibilities and obligations. The New South Wales government's privacy practices are regulated by the New South Wales Privacy and Personal Information Protection Act 1998.
'Cookies' are small pieces of text data that a web server can store on, and later retrieve from, a computer. They do not personally identify you, but do identify your browser. Cookies can be either 'persistent' or 'session' based. Persistent cookies are stored on your computer, contain an expiration date, and may be used to track your browsing behaviour upon return to the issuing website. Session cookies are short-lived, are used only during a browsing session, and expire when you shut down your browser.
What information do we collect?
When you look at the pages on the NSW Productivity Commissioner site, our computers automatically record the following information in order for the NSW Treasury site to effectively run in users’ browsers:
- the IP (Internet Protocol) address of the device being used, which can sometimes be matched to broad geographic data;
- the pages accessed, documents downloaded and transactions completed such as keywords searched for onsite and other forms completed;
- the date and time of your visit;
- the last site and page visited immediately prior to arriving at the NSW Treasury site, including any search terms used at internet search engines;
- the address, hostname and top-level domain, for example .com, .info or .au, of your server;
- the type of browser and operating system used on the device;
- the bandwidth, that is, your internet connection speed;
- the number of screen colours displayed on the device;
- Demographic and interest information including grouping user sessions into age buckets (18-24, 25-34, 35-44, 45-54, 55-64, 65+), gender, affinity categories (categories of user interests like "sports fan" or "budget enthusiast") and in-market segments (products of interest); and
- the time spent on each page of the NSW Treasury site.
The NSW Productivity Commissioner site uses first and second party persistent cookies (i.e. issued and retrieved by the NSW Treasury systems or Google) to collect information about visitor behaviour and general website statistics.
We may also record your preferences in relation to your use of the NSW Productivity Commissioner site and other information about your enquiry that allows us to provide a faster and richer interaction when you return to the site in the future.
The cookies on the NSW Productivity Commissioner site do not read the information on your hard drive. NSW Treasury makes no attempt to associate cookies with users' names or identities. Our server cannot find out your name or email address from the cookies used on the site.
The NSW Productivity Commissioner site uses Google Analytics, a reporting service provided by Google, Inc. (‘Google’) and its subsidiaries. Google Analytics uses ‘cookies’ to help us analyse how users navigate the site. The information generated by the cookie about your use of the site (including your IP address) will be transmitted to and stored by Google on servers in the United States.
Google will use this information for the purpose of evaluating your use of the site, compiling reports on website activity for website operators and providing other services relating to website activity.
By using the site, you consent to the processing of data about you by Google in the manner and for the purposes set out above. For more details visit Google Analytics Terms of Service.
How do we use the information that has been collected?
The information collected during each visit is aggregated with similar logged information and published in reports in order for NSW Treasury to identify patterns of usage of the NSW Productivity Commissioner site. This will assist us in improving the website and the services offered on it.
NSW Treasury will not disclose or publish information that identifies individual machines, or potentially identifies sub-groupings of addresses, without consent or otherwise in accordance with the New South Wales Privacy and Personal Information Protection Act 1998.
NSW Treasury may collect, use and disclose more extensive information than stated above in investigating and taking appropriate action in the following (and similar) circumstances:
- unauthorised attempts to access files which are not published on the NSW Productivity Commissioner site;
- unauthorised tampering or interference with files published on the NSW Productivity Commissioner site;
- unauthorised attempts to index the contents of the NSW Productivity Commissioner site by other websites;
- attempts to intercept messages of other users of the NSW Productivity Commissioner site;
- communications that are defamatory, abusive, vilify individuals or groups or which give rise to a suspicion that an offence is being committed; and
- attempts to otherwise compromise the security of the web server, breach the laws of the State of New South Wales or Commonwealth of Australia, or interfere with the enjoyment of the NSW Productivity Commissioner site by other users.
NSW Treasury reserves the right to make disclosures to relevant authorities where the use of the NSW Productivity Commissioner site raises a suspicion that an offence is being, or has been, committed. In the event of an investigation, NSW Treasury will provide access to data to any law enforcement agency that may execute a warrant to inspect our logs.
Information collected is stored in an appropriately secure format and held by NSW Treasury for archival purposes. When the information is no longer required for the purposes for which it was collected, it is deleted.
Should you have any queries about the storage of information that has been collected, please contact [email protected]
What we do with feedback and form information
NSW Treasury provides feedback forms on the NSW Productivity Commissioner site to allow users to comment on the NSW Productivity Commissioner site.
Personal details may be requested to enable follow up for more details, for the purpose of providing a reply to your feedback, if requested. Providing personal information to us is voluntary. However, if you do not provide contact details we will not have any way of communicating with you. The information you provide will only be used for the purpose for which it was collected.
Who else has access to information within the Department?
NSW Treasury captures this information on its own computers. Access to the raw data is restricted to a limited number of officers for the purpose of analysis and to report on the success of the NSW Productivity Commissioner site in meeting communication and access objectives. The officers who can access this data are the members of the Communications or IT teams of NSW Treasury.
If you would like to access information held about you by NSW Treasury in relation to the NSW Productivity Commissioner site please email [email protected].
Can I access my personal information or ask further questions?
You can apply to access or correct your personal information that NSW Treasury has collected. NSW Treasury will give you reasons if we deny your application.
If you would like to access information held about you or you have any other questions about this Privacy Statement, please email [email protected].